Rockstar Wireless Terms & Conditions
Last Updated: April 2026
Welcome to Rockstar Wireless, a brand operated by CRBT, Inc. (“Rockstar Wireless,” “we,” “us,” or “our”). By activating service, purchasing a plan, using our website, or accessing our services, you agree to the following Terms & Conditions.
1. Service Overview
Rockstar Wireless is a mobile virtual network operator (MVNO) that provides wireless services utilizing the infrastructure of multiple U.S. network providers, including but not limited to AT&T, Verizon, and T-Mobile.
Coverage, speeds, and performance may vary based on location, device compatibility, and network conditions.
2. Eligibility
- Be at least 18 years old (or have parental/guardian consent)
- Provide accurate and complete account information
- Use a compatible device (BYOD or Rockstar-provided)
3. Plans, Billing & Payments
- All plans are prepaid, unless otherwise stated
- Charges are billed in advance on a recurring basis
- Payments are non-refundable except where required by law
- Taxes, fees, and surcharges may apply
Failure to maintain payment may result in suspension or termination of service and possible loss of phone number.
4. AutoPay & Renewals
- You authorize Rockstar Wireless to charge your payment method on file
- Plans renew automatically unless canceled prior to billing date
- You may cancel AutoPay anytime via your account dashboard
5. Data Usage & Network Management
- Unlimited plans may be subject to fair use policies
- Speeds may be reduced after thresholds
- Network prioritization may occur during congestion
6. Device Compatibility & eSIM Activation
- Devices must be unlocked and compatible
- eSIM activation may be required
- Activation timing may vary
Rockstar Wireless is not responsible for device malfunctions, manufacturer restrictions, or incompatibility.
7. Number Porting
You may transfer your number from another carrier. Accurate details are required and delays may occur. Your previous service must remain active until completion.
8. Acceptable Use Policy
- No illegal activities
- No fraud or abuse
- No interference with network operations
- No automated exploitation of services
9. International & Roaming
International services may be available with additional charges. Coverage is not guaranteed outside the U.S.
10. Add-On Services
Optional services like device protection, AI services, and premium features may have separate pricing and terms.
11. Service Interruptions
Service may be impacted by outages, maintenance, or external events. Continuous service is not guaranteed.
12. Termination
We may suspend or terminate service for non-payment, violations, or misuse. You may cancel anytime before the next billing cycle.
13. Refund Policy
All sales are final unless required by law. Partial refunds are not provided.
14. Limitation of Liability
Rockstar Wireless is not liable for indirect or consequential damages. Liability is limited to the last billing amount.
15. Indemnification
You agree to indemnify Rockstar Wireless against claims resulting from misuse or violation of terms.
16. Privacy
Your data usage is governed by our Privacy Policy.
17. Changes to Terms
We may update these terms at any time. Continued use means acceptance.
18. Governing Law
Governed by the laws of the State of Texas.
19. Dispute Resolution
Disputes will be resolved via binding arbitration. Class actions are waived.
20. Contact Information
Rockstar Wireless
CRBT, Inc.
Website: https://myrockstarwireless.com
Support: support@myrockstarwireless.com